Customer Relationship Management

HYPERSUITE CRM

In HYPERSUITE/5, the Client Relation Manager module was built specifically for the banking industry and their specific client and organisational structure.

HYPERSUITE CRM for Banking supports the data needs of the Office Capture, Task Manager (metadata editing tools), Business Process Manager, Information Retrieval, Mailing Solutions and Client Access Control.

In summary, the HYPERSUITE Client Relation Manager data model contains client data requirements for:

• Metadata
• Information retrieval look-up
• Mailing activities such as periodic mail
• Access control requirements such as which role/user has permissions to see which clients and
• Configurable client data including localised properties and value sets.

IMTF Worldwide