Output Management

HYPERSUITE HYPERPRINT/2: Output Management

Every organisation with a large volume of (paper) output faces high costs associated with processing this flood of documents. Two main elements increase this cost:

  • High cost of changing legacy systems based document editors/ applications
  • High customer expectations regarding form, content and frequency of information

With HYPERSUITE HYPERPRINT/2, IMTF provides a solution to these conflicting constraints.

For many organisations, the provision of information to its customers has become a substantial part, if not the key value add of their service offering. In general, a document serves as a distribution vehicle for this information. Yet, from the organisation’s point of view, documents only represent cost.

Therefore, the goal for the organisation must be to cut the costs of providing this information while at the same time increasing the perceived value to the customer of this information.
HYPERSUITE HYPERPRINT/2 fulfills these requirements by sending documents from any editor to any device, thereby cutting costs of production and facilitating meeting high customer expectations regarding form, content and frequency of information.

HYPERPRINT/2 serves as an output device to the editor systems in processing each individual document as formatted output (object sequentially). In this context, HYPERSUITE HYPERPRINT/2 can be characterised as an exchanger which accepts objects in any format from any editor system, internally converts the object into a standard format, splits any existing spool in documents/objects and eventually passes the object onto the available output devices.

This exchanger role can be broken down into 3 basic functions:

  • Routing defines, which object in which form will be sent to which output device (i.e. account statement via e-mail, stock exchange transaction via SMS)
  • Grouping (Sorting) allows the merging of multiple objects, independent of the originating editor system (i.e. letter to the customer created in WORD and account statement sent by the host system in the same envelope)
  • Channel Management executes the transmission via the various devices (i.e. e-mail, fax, SMS, archive, printer, etc.) applying the requested composition sequence.